Support

pharmaSys™ believes passionately in offering users the best level of service available. To this end pharmaSys™ offers a dedicated help desk where staff are fully trained in all aspects of the application and will be able to offer you a highly professional service.

The help desk opening hours are from 8.30am until 5.30pm and we can be contacted by phone - 0207 471 8123 or email - support@pharmasysuk.com.

An online user guide is also provided, available directly from the application; the guide has step-by-step instructions for all the functions within pharmaSys™.

To access the application the pharmacist will need:
1. Windows based PC – Pentium 3 and above, 500MB+ of RAM
2. Broadband N3 connection
3. Pharmacy approved printer
4. Barcode scanner
5. Connecting for Health approved smart card reader
6. Identity Agent software for use with the smart card reader, Registered users can download this from the site.